Contact

You can reach us via email at support@artelohomme.com. Our team will respond to your inquiry within 48 hours.

To track your order, visit Track Your Order page.

Want quick answers to your questions? Take a look at our FAQ section below.

FREQUENTLY ASKED QUESTIONS

Where is my order?

All orders include a tracking number. Because we ship worldwide, tracking updates may take a little time. For more information, please see our shipping policy.

What are estimated delivery times for my region?

Orders usually arrive within 5-14 days, depending on your location. All orders are processed within 5 business days after purchase. For more information, please see our shipping policy.

do you offer free returns or refunds?

We do not offer refunds or returns. If an item arrives damaged or defective, a replacement will be sent at no additional cost.

Can I change or cancel my order?

Orders cannot be changed or canceled after they have been placed. Please make sure all details are correct before completing your purchase.

Can I return or exchange sale items?

Sale items are final and cannot be returned or exchanged. End-of-season sale products are last items and are not eligible for returns.